Alexandria Auto Repair

These guys are the best!! I have two 20+year old Volvos one is vintage 35+ and I can alway count on their expert advice and service . So thankful for import auto.

I went in for an oil change and told them the front left side of the car was making weird noises when driving on bumpy surfaces. They did the oil change and a general check of the car. As for the problem I told them about, they informed me the stabilzer on the left front was bad. They were able to order a stabilizer kit and had it delivered and installed. Since I stayed at the shop I was only there for three hours. They have a TV in the waiting room and I watched the Olympics and ate a sandwich from the store there. The desk clerk was very good. She kept me informed and explained what was going to happen with the stabilizer situation. She told me it would take about an hour to get the stabilizer kit after she put in the order. I am always happy with the service at this business. It was highly recommended by a neighbor. He was right.

These folks are awesome, I’m so glad I found them. They serviced and inspected my old 1984 Porsche and did a wonderful job. They also took the time to walk me through some issues found in the inspection, which I appreciate. I’m confident in their work and will use them again.

Great service! Polite, explained what they were doing, got my car back quickly.

Once again Import Auto Service completes the requested service efficiently and pleasantly. I can always count on them.

We own several generations of BMWs and I always recommend Import Auto to my BMW friends because of their Top notch customer service, reasonable pricing, and their CRM follow up that keeps you the customer in the loop. Its refreshing that this shop using tech to share photos and recommendations of repairs and pricing over the web instantly. Such a wonderful Family oriented professional staff that knows their craft. This is the shop that you bring all of your cars to for many years.

Excellent service and pricing.

I live in Richmond, but my car broke down in DC. I drive a CL 550 Mercedes. I had the vehicle towed to the nearest Mercedes-Benz dealership and to my surprise, Mercedes-Benz of Arlington does not work on vehicles 2011 or older. I did my research on companies in the area and found Import. They are super thorough, extremely knowledgeable, communicate anything that happens, provide insight and advice into the work that they're completing for you before they start working and even provide pictures of the issues or items that need repair and text them to you! The service is quick and professional, and it's at the point where I'm about to drive 100 miles from now on to get my vehicle serviced. 100% great experience and that doesn't happen too often anymore.

Best Auto Services in the Area. Thank you guys for all the help!