5

They did an excellent job repairing our volvo, and they charged a reasonable price.

5

They have an admirable work ethic, integrity and reasonable price for their service. The best in Nova.

5

Amazing business and great customer service my whole family has been going here for years and we will continue always reasonable with prices and always convenient. Any issue with your vechile bring it here, your in good hands.

5

I do most of my auto work myself but for anything over my head I take it here. I started back in 2013 with my 2001 Volvo and now I take my 2010 Ford here. They are trustworthy, honest, and responsive. I moved away from Alexandria but still make the trip here because once you find a good mechanic you don't change!

5

My 2013 535 BMW was limping home on 395 and I managed to break down for good right at this location and was waiting for a tow truck to take me down the road to the BMW dealership. When I saw that this was a foreign auto shop, I went inside and the mechanic Raju was there and he went out to my car and troubleshot the issue (felt it was a water pump and he was right on). I normally get BMW to handle all my maintenance but I took a shot with these guys and they have been super responsive, their price is almost HALF of what BMW was going to charge me from a quote I got over the phone, and they use genuine OEM parts with a great warranty. I'm going to permanently go to these guys for all of my mechanical needs and I think they deserve all the 5 star reviews they've gotten. Thanks so much!

5

I have been a loyal customer of Import Auto Service for more than a decade. They are professional, responsive, courteous, and, most importantly, honest. Their work is of the highest quality and I have also found their service charges to be significantly lower than their competitors. I would strongly encourage anyone to get an estimate from the professionals at Import Auto before they decide to have work done by someone else. I have never been disappointed and what I value most, as a military veteran, is their integrity and and commitment to service excellence. Richard Mies

5

These guys know European Autos. I found them using the Open Bay app. If I hadn't used it, I'm not sure I would have found them otherwise. I needed an oil change for my Audi, and the dealer didn't have any openings for almost 45 days! I needed someone who worked exclusively on German or European automobiles and these guys fit the bill. All the other patrons I met there were there for service on their Mercedes, BMW, Audi or Volkswagen. Some had been loyal customers for some time. Based on my experience, I will be back.

5

They did an excellent job repairing our volvo, and they charged a reasonable price.

3

cool service

5

Great costumer service and knowledge